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PO Box 1386 (Unit 20 16-24 Whybrow Street) Griffith NSW 2680 +61 2 6964 08860429 159 732This email address is being protected from spambots. You need JavaScript enabled to view it. Master Licence 000107675
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  4. Key Holder Services

Key holder security services involve the deployment of trained security personnel who are designated as the responsible individuals for safeguarding and managing access to a property, especially during off-hours or emergencies. These key holders are entrusted with the keys to premises and are often the first point of contact in case of alarm activations, security breaches, or emergencies.


Overview of Key Holder Security Services

Key holder services are an essential component of a broader security strategy, providing a reliable, trained person who can respond swiftly to security incidents, alarm activations, or access requests when the primary security team or management is unavailable. These services help ensure rapid response, property protection, and safety.


Key Responsibilities of Key Holders

- Alarm Response: Visiting the premises promptly upon alarm activation to assess the situation, reset alarms, and determine if further action is needed.
- Access Management: Granting or restricting access during emergencies, maintenance, or after-hours activities.
- Property Supervision: Conducting inspections to ensure the property is secure, especially after hours or during absences.
- Emergency Assistance: Providing immediate aid or coordinating with emergency services during incidents such as fire, medical emergencies, or security breaches.
- Security Liaison: Acting as the point of contact between the property owner/manager and security service providers or law enforcement.


Importance and Benefits of Key Holder Security Services

- Rapid Emergency Response: Ensures quick action during alarms or security incidents, minimizing potential damage or loss.
- Enhanced Property Security: Regular inspections and prompt responses help prevent theft, vandalism, or unauthorized access.
- Operational Continuity: Facilitates access for maintenance or repairs during off-hours without compromising security.
- Professional Handling: Trained key holders are equipped to assess situations calmly and follow established protocols, reducing risks.


Challenges and Considerations

- Trust and Reliability: Assigning keys to responsible personnel requires trustworthiness and proper vetting.
- Cost: Regular training and on-call availability can involve costs.
- Legal and Insurance Implications: Proper documentation and adherence to protocols are necessary for liability and insurance purposes.
- Security Risks: If keys are lost or stolen, it can lead to security breaches, so secure key management is crucial.


Summary

Key holder security services are vital for maintaining security and swift incident response during times when the primary security personnel or management are unavailable. These trained individuals act as trusted points of contact for alarm responses, access control, and emergency management, helping protect property, assets, and personnel.

 

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contactOur phones are answered 24 hours a day, and we don't use voice prompts. For general enquiries ring 02 6964 0886 or info@jjsecurity.com.au. This number diverts to the operations mobile (0429 159 732) when unanswered.  For alarm issues of an evening 0418 696 228 gets you straight to the cars.  

Office Hours

These are the regular office hours for accounts and formal quotes etc. All operational matters contact is 0429 159 732 24 Hours
Monday
09-02-2026
09:00 - 15:00
Tuesday
10-02-2026
09:00 - 15:00
Wednesday
11-02-2026
By Appt
Thursday
12-02-2026
09:00 - 15:00
Friday
13-02-2026
09:00 - 15:00
Saturday
14-02-2026
By Appt
Sunday
15-02-2026
By Appt

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